PRIVACY POLICY & COOKIES

PRIVACY POLICY

FMSteel Stock ("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is FMSteel stock, Newburn Ford House, Newburn Bridge Road, Newburn, Newcastle Upon Tyne, NE15 8NR.

Information we may collect from you

  • We may collect and process the following data about you:
  • Information that you provide by filling in forms on our site (our site). We may also ask you for information if you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


Category 1: Strictly necessary cookies:


These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

Category 2: Performance Cookies:


These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

Category 3: Functionality Cookies:


These cookies remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your device.

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

These are the cookies used on our site:

Cookie Name

Category

Purpose

More Information

Session ID Cookie

1

Standard ASP.NET cookie containing the user’s session ID.

Expires as soon as user navigates away.

Constants

1

Used to store settings on the site that won’t change.

Expires as soon as user navigates away.

Recursor

3

Used to store the first level of the current page being viewed.

Expires as soon as user navigates away.

Culture Cookie

2

Utilised to store the users CMS culture.

Type: Culture Code, Expires: 1 year

Visitor Status Cookie

2

Sets the visitor status (unknown/first visit/more visits).

Type: Integer, Expires: 1 year

URL Referrer Cookie

2

User URL referrer. Remembers the page the user last visited.

Type: Url String, Expires: 1 day

Form State Cookie

2

Utilised for a check if the form state needs to be restored. Decides if the submitted fields in the form should be repopulated.

Type: Integer - ID, Expires: 10 minutes

Google Analytics

2

Utilised by Google Analytics to track visitor’s data on the website.

http://code.google.com/apis/
analytics/docs/concepts/
gaConceptsCookies.html

Preferred Culture Cookie

3

Storing details of the users preferred CMS culture.

Type: Culture Code, Expires: 1 year

If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.

Except for essential cookies, all cookies will expire after twelve months.

Where we store your personal data
All information you provide to us is stored on our secure servers. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information
We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To notify you about changes to our service.

We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If FMSteel Stock Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of FMSteel stock Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at FMSteel stock, Newburn Ford House, Newburn Bridge Road, Newburn, Newcastle Upon Tyne, NE15 8NR.


Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to FMSteel stock, Newburn Ford House, Newburn Bridge Road, Newburn, Newcastle Upon Tyne, NE15 8NR or Paula@fmsteelstock.co.uk

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